How Hushmail Works

All-in-one encrypted email, web forms & e-signatures

Hushmail allows you to send and receive sensitive information through encrypted email and e-signable web forms that work seamlessly together. Security, functionality, affordability, and convenience. With Hushmail, you get it all in one service.

Encrypted Email

Included in: All Plans

Your Hushmail account works just like a regular email account, with added security features to help keep your data safe.

  • Send and receive encrypted email on the web and iPhone
  • Access your account using Outlook, Apple Mail or your Android smartphone
  • Use your own domain name () or use one of ours

Secure Web Forms

Included in: All Plans

Move your forms online in minutes. Hush™ Secure Forms is our secure alternative to old-fashioned paper forms.

  • Drag-and-drop form builder
  • Start from scratch or customize a template
  • Built-in secure web hosting

Electronic Signatures

Included in: Most Plans

Instant online signing for your most important digital forms. Switching from pen and ink to e-signatures has never been easier.

  • Your clients can sign from any device
  • View detailed activity records
  • ESIGN and UETA compliant

Private Message Center

Included in: All Plans

Your clients will read and reply to your encrypted emails a secure web page.

  • Send and receive confidential documents and other attachments
  • Optionally, include a security question for added protection
  • Works great on mobile

Supports your HIPAA compliance

Hushmail for Healthcare allows you to encrypt emails containing personal health information. It automatically creates a separate archive account that keeps a record of all emails sent or received by all users in your domain, which is essential in case of an audit. Plus, it includes the required Business Associate Agreement (BAA) for HIPAA compliance.

Customer Care

Dedicated team to get you started

Our Customer Success team is by your side to ensure a smooth start by helping you set up your account, build your first form, and verify that your chosen account is the best one for your needs.

Technical support by phone/email

Kind, considerate, responsive customer care. We take the time to personally answer your questions, understand your problem, and do our best to find a solution.

Online knowledge base

Access our growing knowledge base so you can learn more about encryption and Hushmail on your own time.

60-day money back guarantee

Give Hushmail a try. If you don’t love our service, cancel for a full refund within 60 days.

Security

Business model built around privacy

You own your data. It’s never sold, your emails are never analyzed to display advertising, and your IP address remains invisible.

Multiple layers of encryption

We provide industry-standard OpenPGP encryption and all communications between you and our servers use our secure A+ grade SSL/TLS connection (rated by Qualsys SSL Labs).

Two-step verification

Prevent unauthorized access to your Hushmail account by using a two-step process to authenticate your identity from any device we don't recognize.

Data stored in Canada

Enjoy the peace of mind that comes from knowing that your data is stored only in Canada and under the protection of Canadian Law.

Security white papers

Download our security white papers to learn more about our security philosophy and protocols.

Administration

Fully hosted

There’s no hardware or software to install because we’re a fully hosted web-based service. Just sign up and start sending.

Manage users

Set up, delete, and configure user accounts with Hush™ Tools, our administration panel. Included in plans: Healthcare, Small Business, Law

We have a plan that's just right for your business

Hushmail for Healthcare includes Encrypted Email, Secure Web Forms, a Private Message Center, and optionally Electronic Signatures. We'll include a signed Business Associate Agreement (BAA) and Email Archiving to help with your HIPAA compliance.

Overview

Starter

$
9.99
per month

Recommended

$
19.99
per month

Custom

Please contact us for custom pricing
Encrypted email accounts 1 Up to 5 Up to
Secure web forms Up to 2 Up to 5 Up to
Electronic signatures Not included Included Included
Private message center Included Included Included
Business Associate Agreement HIPAA Included Included Included
60-day money back guarantee Included Included Included
Form building credit Bonus $50 $100 $100 $200
Encrypted Email
Webmail (desktop & mobile) Included Included Included
Works with email apps (e.g. Outlook) Included Included Included
Hushmail for iPhone Included Included Included
Custom domain (@yourcompany.com) Included Included Included
Send & receive encrypted file attachments Included Included Included
Email aliases Unlimited Unlimited Unlimited
Storage (per email account) 10 GB 15 GB 15 GB
Secure Web Forms
Monthly form submissions Unlimited Unlimited Unlimited
Maximum pages per form Unlimited Unlimited Unlimited
Ready-made form templates Included Included Included
Calculated questionnaires (e.g. PHQ-9) Included Included Included
Design your own forms Included Included Included
Receive form submissions as PDFs Included Included Included
Conditional field visibility Included Included Included
Share forms with colleagues Not included Included Included
Body charts Not included Included Included
Electronic Signatures
Sign on desktop and mobile Not included Included Included
Detailed activity records Not included Included Included
ESIGN and UETA compliant Not included Included Included
One signer per form Not included Included Included
Multiple signers per form Not included Not included Coming soon
Private Message Center
Maximum clients per month Unlimited Unlimited Unlimited
Clients can send secure replies Included Included Included
Automatically expiring messages (2 weeks) Included Included Included
Customization & Branding
Custom logo Not included Included Included
Custom secure web form accent color Not included Included Included
Remove Powered by logo from forms Not included Not included Included
Customer Care
One-on-one setup assistance by phone Included Included Included
Technical support by phone and email Included Included Included
Online knowledge base Included Included Included
Security & Compliance
Business Associate Agreement HIPAA Included Included Included
Email archiving HIPAA Included Included Included
Information Manager Agreement (Canada) Included Included Included
Two-step verification Included Included Included
Encryption OpenPGP & SSL OpenPGP & SSL OpenPGP & SSL
Domain Administration (if using a custom domain)
Standard email forwarding Included Included Included
Catch-all email forwarding Included Included Included
Manage user accounts Not included Included Included
Expand all features

All prices displayed are in US dollars. Taxes may apply. Full refund if you cancel within 60 days.

Hushmail for Small Business includes Encrypted Email, Secure Web Forms, a Private Message Center, and optionally Email Archiving and Electronic Signatures.

All prices displayed are in US dollars. Taxes may apply.

Hushmail for Law includes Encrypted Email, Secure Web Forms, a Private Message Center, and Email Archiving, and optionally Electronic Signatures. Plus, we'll sign an agreement with customers in the U.S., Canada and the U.K. to seek judicial protection for the account, if necessary, on the basis that the contents are privileged, providing extra protection for your communications.

All prices displayed are in US dollars. Taxes may apply.

Hushmail for Personal Use includes Encrypted Email, Secure Web Forms, and a Private Message Center, with an email address ending in , , , or . Custom email domains are not available on this plan.

All prices displayed are in US dollars. Taxes may apply.

From the Blog

Can I send a HIPAA-compliant fax?

Published on November 14, 2022

Do you need to send faxes in your practice? We’ll tell you how you can ensure that they’re secure and HIPAA compliant. Read more.

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